3–15ml is perfect. Please do not send more than 15ml, as larger quantities increase the risk of leaks during transit. Fresh, frozen, previously frozen or older breastmilk can all be used, simply defrost before posting.

No. While breastmilk jewellery is my speciality, I can also work with formula milk and a wide range of other sentimental inclusions including hair, ashes, umbilical cord, placenta, flowers, fabric and pet fur. Many customers choose to create keepsakes without breastmilk at all.

Any remaining preserved breastmilk powder is securely stored for future orders or in case a repair is ever needed. Other inclusions, such as hair, ashes and umbilical cord, are returned with your completed jewellery.

Any unused preserved breastmilk is stored indefinitely for future orders or repairs. If you place another order, simply include your original order number at checkout.

I currently only ship within Great Britain (Scotland, England and Wales).

Due to GPSR regulations introduced in December 2024, I am unable to ship directly to Northern Ireland, Ireland or countries within the EU.

If you have a friend or family member in Great Britain, I can ship your completed jewellery to them and they can forward it on to you. Alternatively, some customers choose to use a parcel forwarding service.

Customers using a forwarding address or parcel forwarding service are responsible for ensuring they comply with any local import regulations and requirements.

Current turnaround times are:

• Sterling Silver: 2–4 weeks

• Birthstone Marquise Rings: 6–8 weeks

• 9K Gold: 8–14 weeks

Turnaround times begin once your inclusions have arrived with me. Product specific estimates can always be found on the individual product listing if you are unsure.

Minor changes are usually possible before your inclusions arrive. If you'd like to upgrade, change your design or amend details, please contact me as soon as possible and I'll do my best to help.

Yes. Please email me as soon as possible with the subject line "URGENT ADDRESS CHANGE FOR ORDER: 1234" be sure to include your order number! If your order has not yet been dispatched, I can update the address for you.

Yes. I offer cleaning, polishing, recoating and repair services where possible. Cubic zirconia accent stones are covered by a 3-month warranty against stone loss. If you're unsure whether your piece can be repaired, simply get in touch with some photographs and I'll be happy to advise.

No, I only work with breastmilk. However, breastmilk is not required and many pieces are created using hair, ashes, umbilical cord, placenta, flowers or other sentimental inclusions alone.

Yes. Pet fur and ashes can be incorporated into many designs as a beautiful memorial or keepsake.